DON'T MISS THIS VALUABLE BROWN BAG SEMINAR...

Monterey Peninsula Chamber of Commerce Brown Bag Lunch - FREE

Wednesday, February 8, 2012
12:30 PM to 1:30 PM

INCREASING SALES THROUGH STELLAR CUSTOMER SERVICE

Presented by Joy Anderson
Mariposa Inn & Suites

TURF CLUB AT THE MONTEREY COUNTY FAIRGROUNDS
2004 Fairground Road (at Casa Verde)
Enter at Gate 5

Sponsored by 1st Capital Bank

In her valuable presentation, Joy Anderson will discuss:

- The power of customer service

- What is stellar customer service and how do we train for it?

- How does customer service equate to more sales and increased revenue?

About Joy Anderson

Joy Anderson has been a Sales and Customer Service Trainer for Best Western International Headquarters in Phoenix, AZ and for Signature Worldwide - Legendary Sales & Service. She also holds faculty status with the American Hotel & Lodging Association Educational Institute. Joy is currently the General Manager at the Mariposa Inn & Suites and Owner of the Cannery Row Sardine Company Store and Gift Baskets by Joy.

The Brown Bag Lunch Program is free, open to both Monterey Peninsula Chamber of Commerce (www.mpcc.com) members and the general public. Attendees can bring their own lunch and eat it while listening to qualified professionals who will present a variety of practical, useful topics of interest to business owners, employees and the public. Pure Water will provide complimentary water as the official Brown Bag Water Sponsor.

Reservations are advised and appreciated. To RSVP, please call Wendy Brickman of Brickman Marketing at 831-633-4444 OR email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .